In an unsettling turn of events, a woman from Noida was left in tears after receiving a non-vegetarian biryani instead of the vegetarian one she had ordered via the food delivery app Swiggy — during the holy Navratri period. The incident quickly gained traction on social media, leading to public outrage and swift action from the police.
The woman, identified as Chhaya Sharma, shared an emotional video online where she claimed that the restaurant had intentionally sent her a non-veg biryani, violating her religious beliefs. In the video, Chhaya can be seen crying as she recounts how she took a few bites before realizing that she was consuming meat. She had placed the order from “Lucknowi Kabab Paratha,” a restaurant located in Sector 2, Greater Noida, near the Amrapali building. The incident triggered a wave of reactions across social media platforms, with many users expressing solidarity and outrage over the mishap — especially given the religious sensitivity of Navratri.
While online food delivery has revolutionized convenience for millions, issues like wrong orders, hygiene concerns, and delays continue to tarnish customer experiences. In this case, the emotional impact of receiving a non-veg dish during a religious fast elevated the situation beyond a routine service complaint, sparking widespread debate and condemnation.
Restaurant Owner Arrested After Viral Complaint – Police Respond Swiftly
Shortly after Chhaya Sharma’s video went viral on April 7, the Noida police acted promptly. The owner of the restaurant, “Lucknowi Kabab Paratha,” was taken into custody by officials from the Bisrakh Police Station under Gautam Buddh Nagar Police Commissionerate. The arrested individual was identified as Rahul Rajvanshi.
The official X (formerly Twitter) account of the Gautam Buddh Nagar police posted a photo of the arrested restaurant owner along with a statement that read:
“Bisrakh Police Station (Central Noida): Restaurant operator arrested for sending non-veg biryani after an online order for veg biryani.”
Police authorities confirmed that a full investigation was underway and that further legal action would be based on the findings of the probe.
The incident triggered mixed responses online. While many supported the woman and commended the police for their quick response, others questioned the severity of arresting someone over what they perceived could be an honest mistake. Still, many felt that in a country where religious practices and food preferences are deeply personal, such negligence by food outlets cannot be taken lightly — especially during sacred times like Navratri.
The viral nature of the video, which received millions of views across platforms like Instagram and X, underscores the powerful role social media continues to play in raising consumer issues and demanding accountability. This case serves as a reminder for restaurants and delivery apps to double down on accuracy, sensitivity, and customer service — especially during culturally significant periods.